Terms That Protect Both of Us

Effective Date: 1st January 2025  |  Last Updated: May 2026

These Terms and Conditions govern your use of the Rylox website (rylox.in) and the services we provide. By accessing our website or engaging our services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.

1. About Rylox

Rylox is a web and software development company operating in India through rylox.in. We offer services including web development, UI/UX design, AI and automation, backend development, CMS development and e-commerce solutions. All services are governed by these terms and any separate project agreement entered into between Rylox and the client.

2. Use of Website

You agree to use rylox.in only for lawful purposes and in a manner that does not infringe the rights of others. You must not misuse or attempt to gain unauthorised access to any part of our website or services. Rylox reserves the right to restrict or terminate access to any user who violates these terms.

3. Services & Project Agreements

All client engagements are governed by a separate project proposal or agreement that outlines the scope of work, deliverables, timelines, and payment terms. These Terms and Conditions apply in addition to any such agreement. In the event of a conflict, the project agreement shall take precedence for matters specific to that engagement.

4. Payment Terms

Payment terms are defined in the individual project agreement or proposal. Generally, Rylox requires an advance payment before work commences, with the balance due upon completion or as per milestones agreed. Rylox reserves the right to pause or withhold delivery of work in the event of non-payment. All prices are quoted in Indian Rupees (INR) unless otherwise stated.

5. Intellectual Property

Upon receipt of full payment, all custom work created by Rylox for a client — including code, designs, and content — is assigned to the client. Rylox retains the right to display the completed work in its portfolio unless the client requests otherwise in writing. Any third-party assets, plugins, or tools used in a project remain subject to their own licensing terms.

6. Confidentiality

Rylox treats all client project details, business information and data shared during an engagement as confidential. We will not disclose this information to third parties without your consent, except where required by law. Clients are similarly expected to keep any proprietary methods, processes or information shared by Rylox confidential.

7. Client Responsibilities

Clients are responsible for providing accurate project requirements, timely feedback, and all necessary assets or content required for the project. Delays caused by the client — including delayed approvals, missing content or changing requirements — may impact timelines and could result in additional costs. Rylox is not liable for delays arising from client-side inaction.

8. Revisions & Scope Changes

Each project includes a defined number of revision rounds as specified in the project agreement. Requests that fall outside the agreed scope — including new features, redesigns, or additional pages — will be treated as new work and quoted separately. Rylox will seek written confirmation before proceeding with any out-of-scope work.

9. Cancellation & Refunds

If a client cancels a project after work has commenced, any advance payments made are non-refundable for work already completed. Rylox will provide a final invoice for all completed work up to the point of cancellation. If Rylox is unable to deliver the agreed project through no fault of the client, a fair refund for incomplete work will be issued.

10. Limitation of Liability

To the fullest extent permitted by applicable Indian law, Rylox shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability to any client shall not exceed the total amount paid by that client for the relevant project. Rylox is not responsible for issues arising from third-party services, plugins or hosting environments not managed by us.

11. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or from our services shall be subject to the exclusive jurisdiction of the courts located in India. We encourage resolution of any disputes through good-faith discussion before pursuing legal action.

12. Changes to These Terms

Rylox reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of our website or services after any changes constitutes acceptance of the updated terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:
Email: hello@rylox.in
Website: rylox.in
Country of Operation: India