Your Privacy Matters to Us

Effective Date: 1st January 2025  |  Last Updated: May 2026

This Privacy Policy explains how Rylox ("we", "us", or "our"), operating through rylox.in, collects, uses, stores and protects information when you visit our website or engage our services. By using our website, you agree to the terms of this policy.

1. Who We Are

Rylox is a web and software development company based in India, operating at rylox.in. We provide services including web development, UI/UX design, AI and automation, backend development, CMS development and e-commerce solutions to clients across India and internationally. For any privacy-related queries, contact us at: hello@rylox.in

2. Information We Collect

a) Information you provide directly: When you fill out a contact form, send us an email, or engage our services, we may collect your name, email address, phone number, company name and project details.

b) Information collected automatically: When you visit rylox.in, we may automatically collect your IP address, browser type, pages visited, time spent on pages and referring URLs via standard web analytics tools.

c) Cookies: We use cookies to improve your browsing experience and understand how visitors use our website. You may disable cookies through your browser settings, though some features of the site may not function correctly as a result.

3. How We Use Your Information

We use the information we collect to respond to your enquiries and project requests, deliver and manage the services we provide to you, send project updates and relevant communications, improve and maintain our website, and comply with applicable Indian laws. We do not sell, rent or trade your personal information to any third party for marketing purposes.

4. Legal Basis — IT Act 2000 & DPDP Act 2023

We process your personal data in accordance with the Information Technology Act, 2000, the IT (Amendment) Act, 2008, the IT (Reasonable Security Practices) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act). We collect and process data only with your consent or where required to fulfil a contract or legal obligation.

5. Data Sharing

We do not share your personal data with third parties except where: (a) trusted service providers such as hosting and analytics platforms need it to operate our services — bound by confidentiality obligations; (b) required by Indian law, court order, or government authority; or (c) in the event of a merger, acquisition, or restructuring of Rylox.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law. Client project data is typically retained for up to 3 years after project completion unless a longer period is required by law.

7. Your Rights Under DPDP Act 2023

You have the right to access the personal data we hold about you, correct inaccurate or incomplete data, withdraw your consent for data processing, request erasure of your personal data (subject to legal obligations), and nominate a representative to exercise these rights on your behalf. To exercise any of these rights, please email us at hello@rylox.in. We will respond within 30 days.

8. Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: hello@rylox.in
Website: rylox.in
Country of Operation: India